佛山市诺帝玛厨卫实业有限公司-凯发平台

service hotline:
4000-338-318
faq

faucet and shower                                    

symptoms       

failure reasons       

processing method           

no or little water

a) pipe debris is blocked b) improper installation

a) remove the bubble machine, open the handle to check the water flow, clean the filter and reinstall it. b) check if the water supply hose is twisted.           

continuous dripping or leaking after closing       

spool seal failure

replace a valve plug seal or valve plug

after dripping or leaking after closing, it will stop dripping for a while and then

faucet bubbler blocked by magazine

remove the bubbler, clean the filter and reinstall it

water leaks at the rotation of the outlet rod

sealing ring, o-ring failure

replace seals and o-rings           

there is water leaking under the table

a) leaking water from the faucet inlet hose or joint b) leaking water from the "o" rubber ring on the contact surface of the faucet and the sink       

a) replace the water inlet hose or joint b) replace the "o" rubber ring

noisy faucet water

the water pipe or faucet is not fastened or the water pressure is too high

adjustment  

the faucet filter is washed out by water

outlet filter rust card

replace the nozzle filter  

the outlet rod rotates tightly

a) the base nut is tight b) the lubrication is not good

a) properly loosen the base nut b) properly add lubricant

handle switch is tight

spool contains impurities  

removing the spool cleaning

the hot and cold water positions are opposite

spool or inlet hose installation is reversed       

adjust the spool or inlet hose



sink

                         

symptoms       

failure reasons       

processing method           

floating rust in the basin after installation       

metal debris in the water pipe causes floating rust, not a quality problem       

wipe gently along the lines with a 100% cloth or toothpaste   

scratches, local bumps, bends and black spots on the surface

handling, installation squeeze or impact, non-quality issues  

customers are subject to on-site inspection, after sales cannot be distinguished.     

border is uneven

handling, installation squeeze or impact, non-quality issues       

reverse reset, you can install by attaching the hook         

fingerprint on the basin surface  

non-quality issues       

wipe with a cloth or mild detergent         

surface color difference

different batches or different polishing processes

with a distance of 1 meter, the color difference that cannot be clearly recognized by the naked eye can be considered to meet the product quality requirements         

desoldering or welding through

quality issue

once discovered, it can be replaced at any time

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